This error happens during Back up / Sync process. Users will receive an error of “Session could not be started with iPhone” or “iTunes could not back up the iPhone because a session could not be started“. You can solve the problems by the following tips.
Very simple, but out solutions do work on too many users:
- You should Restart your iPhone by Turning it off (pressing and holding the Home and the Power buttons for a couple of seconds then drag the slider to Turn Off) and then turn it on again
- What should do next if rebooting does not work? Connect your iPhone to iTunes running on PC, Then click on iTunes (at iTune menu bar) —> choose Preferences —> select the Devices tab —> delete all backup items listed here.
This should work.